Terms and conditions

TERMS AND CONDITIONS OF USE

ARTICLE 1 - GENERAL TERMS

1. These Terms and Conditions ("Terms") are an agreement between you (the "User" or "you") and Rockbet Casino, a licensed online gaming operator ("Rockbet Casino", "us", or "we").

2. By accessing our website, mobile app, or services, you agree to be bound by these Terms.

3. We reserve the right to modify, update, or change these Terms at any time without prior notice.

4. You must read and accept these Terms before using our services.

ARTICLE 2 - AGE RESTRICTIONS

1. Users must be at least 18 years old (or the age specified by applicable law) to access and use our services.

2. By accessing or using our services, you confirm that you meet this minimum age requirement.

3. We reserve the right to verify your age through documentation or other means.

ARTICLE 3 - ACCOUNT AND LOG-IN DETAILS

1. You must provide accurate and up-to-date information when registering for an account with us.

2. Your username and password are confidential, and you agree not to share them with third parties.

3. We reserve the right to request additional documentation or verification of your identity at any time.

ARTICLE 4 - GAMBLING RULES AND RESPONSIBLE GAMBLING

1. You acknowledge that gambling carries inherent risks and may lead to financial losses.

2. We encourage responsible gaming practices, including setting limits on deposits, wagers, and playtime.

3. If you experience problems related to your use of our services or notice unusual activity, please contact us immediately.

ARTICLE 5 - PAYMENT AND WITHDRAWAL TERMS

1. To make a deposit, you must have a valid payment method registered with us.

2. Withdrawal requests will be processed in accordance with applicable laws and regulations.

3. We reserve the right to limit withdrawal amounts or suspend payments under certain circumstances.

ARTICLE 6 - BONUS TERMS AND CONDITIONS

1. Bonuses are subject to specific rules, restrictions, and requirements (set out on our website).

2. Wagering requirements apply to bonuses; please refer to our bonus terms for details.

3. We reserve the right to modify or revoke any offer or promotion at any time.

ARTICLE 7 - CUSTOMER SUPPORT

1. Our customer support is available 24/7, and we strive to respond promptly to your inquiries.

2. You can contact us through multiple channels (email, live chat, phone).

3. We may ask you for further information to resolve issues or complaints.

ARTICLE 8 - SECURITY MEASURES

1. Our website uses standard SSL encryption protocols to protect user data and communications.

2. We reserve the right to implement additional security measures as necessary.

ARTICLE 9 - FAIR PLAY AND RANDOM NUMBER GENERATORS (RNGs)

1. Rockbet Casino uses RNG software certified by independent auditors to ensure fairness in our games.

2. Our games are designed with user protection and fairness in mind, adhering to relevant regulatory standards.

3. You can obtain more information on game fairness from the governing bodies that license us.

ARTICLE 10 - LIABILITIES AND LIMITATION OF LIABILITY

1. We do not accept liability for any losses or damages resulting from use of our services.

2. In no event will we be liable to you, your heirs, administrators, successors, assigns, or other beneficiaries, for indirect, punitive, incidental, special, consequential, exemplary, or liquidated damages arising out of or related to these Terms.

3. Your sole and exclusive remedy is the refund of any moneys held in your account with us at the time a dispute arises, if we determine that such moneys were credited to your account by mistake (not being otherwise than an error on our part).

ARTICLE 11 - GOVERNING LAW AND JURISDICTION

1. These Terms shall be governed and construed in accordance with applicable laws.

2. Any disputes arising from or related to these Terms will be resolved through binding arbitration, in accordance with the Rules of Arbitration of the International Chamber of Commerce.

ARTICLE 12 - FINAL PROVISIONS

1. By using our services, you acknowledge that you have read and understood these Terms.

2. These Terms are subject to change without notice; we recommend reviewing them regularly for updates.

3. If any provision or part of a provision is deemed invalid or unenforceable under applicable law or regulations, such provision will be severed from the rest of this agreement, but other provisions remain in effect.

4. Our failure to enforce or exercise our rights at any time does not waive such right(s) and will not create any waiver for future enforcement.

5. This Agreement constitutes the entire understanding between you and Rockbet Casino regarding these Terms.

By accepting these Terms, you acknowledge that you have read, understand, and agree to comply with all of them.